Frequently Asked Questions
Overview
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I hand make all of my pots, vases and planters, each with their own individual and unique shape.
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I grow all of our mini cacti in my house where I dote over them on a daily basis. I’m not a large scale business so the number and variety can be limited based on my ability to support the space ☺
Ordering & shipping
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For the pots? I’m going to start out by sending within Australia but watch this space. Once I get the packaging and sending perfected for longer hauls, I’ll make them available anywhere.
For the plants? I can only send plants within Australia and due to biosecurity laws, I can’t send to Western Australia.
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Not at the moment, will definitely update you when this is available.
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You’re giving a gift? You are so sweet!
We’ll gift wrap your lovely gesture, just select the gift wrapping option at checkout.
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Not at the moment - we grow the mini cacti to fit each planter. We will clearly display ‘cactus only’ on the shop item if we make them available on their own.
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We will do our best to ship orders within 3-5 days. If you are in a super rush, just let us know at checkout by selecting the rush order option.
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We send everything separated out to protect the planter and the plants during shipping. We’ll provide the assembly and care instructions you require to help you put it all together once you receive your package.
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What are you waiting for!? Get that package open and get your mini cactus in its soil. 😅
Honestly, it isn’t critical to do it immediately but we suggest you get it done in 3-5 days from receiving it just to be safe.
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I’m so sorry to hear that!
Australian order:
Please start by checking the tracking that comes with the order to see what the package status is. Delivery in Australia has been consistently slow ever since COVID but cacti are very resilient so don’t stress.
If your tracking says that the package has arrived and you haven’t actually received it, contact your local post office asap. Aus Post has a great app that you can use to report undelivered packages, so let them know as soon as you do.
International order:
Not yet available
Plant care
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When you assemble our package by putting the soil and your cactus in its pot, make sure to give it a good water and let the water drain from the hole.
If your pot doesn’t have a drainage hole, sprinkle a couple of drops of water over the soil (it won’t take much).
If you’re keeping it indoors, make sure to place your cactus in a location within the house where it can receive bright indirect sunlight (eg a window sill)
On an ongoing basis - the watering instructions change depending on the season, be careful to not overwater your cacti.
Winter - you only need to water every couple of weeks.
Summer - give it a water weekly.
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Each planter comes with a link to simple and easy step by step instructions on how to assemble your cactus and planter.
Go to our resources here, for a copy of the instructions and video that you can follow.
Planters with a drainage hole will only need soil. Planters without a drainage hole will need a small layer of activated charcoal at the bottom.
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The point of the small planter is to keep the size of the cactus small. If you repot to a larger pot, it will grow larger to fill the space.
We suggest you refresh the soil every year. You may also need to trim back your cactus as it continues to grow.
When you pull the cactus out, trim the roots back with clean scissors and refill the pot with fresh soil.
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We hand mix the soil to make sure it is best suited for your cactus.
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Well we hope so!
Cacti are extremely resilient and can handle drought at times. We suggest you stick to a watering plan and check on your cactus often to make sure it isn’t suffering from lack of water or sun.
Flower care
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Each small vase comes with handpicked preserved and dried flowers.
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These flowers have gone through preservation and drying processes to maintain their beauty. They can last for several months, even years, depending on your environment and level of care taken.
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• Please do not water the flowers as water and humidity will cause damage.
• Avoid direct sunlight or strong light to prevent colour fade.
•. Avoid wind and air from air-conditioners and heaters to prevent dryness.
•. Minimise touching the flowers as best you can.